Igniting Workplace Enthusiasm
 
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Events Summary

Events

How to Create an Enthusiastic Work Environment

This new morning seminar will show you how to use Dale Carnegie’s proven ways to prevent the naysayers, whiners and downers from robbing you and your group of the energy to succeed.

How To Manage Your Time and Life

Time escapes minute by minute and hour by hour. Nothing you do will stop or rewind a clock or calendar. You all have the same amount of time, 1,440 minutes per day. There are no short-cuts to managing yourselves more effectively. The key is to invest your time in the most productive way, not only for the sake of your company but for your own peace of mind. In this module, you will start by discovering where your time gets spent.

How to Win Cooperation and Influence People

At this dynamic one-day seminar you will learn to use Dale Carnegie's human relations principles made famous in How to win Friends and Influence People - to make people glad to do what you want to do. This is not a seminar in how to manipulate people. Rather it shows you how to: • Build trust in the workplace • Create a collaborative work environment • Get buy-in because employees support directions they help create

Leading Across Generations

Our workplace is a generational melting pot. You’re probably managing 4 different generations, all of whom have ingrained differences on important issues like company commitment, flexibility, rewards, and change. You’ll learn why one group is team oriented while the other is fiercely independent; and why one works for rewards while another works only if the work is “interesting.” This will help you get the most out of each group by using the appropriate motivation.

Projecting a Professional Image as a Leader

The first impression are often lasting impressions.

Turn Customers into Loyal Fans

This seminar ill provide tools and techniques to transform our front line staff into world class motivated performers and capture customer loyalty.

What's Your Front Desk Face

Rapport-building starts from our first contact with our customer. Actions that we take in the earliest stages of the selling process tell the customer a great deal about our temperament, organizational skills, and commitment to follow-through.

 
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