Igniting Workplace Enthusiasm
 
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June 2017 Events

 
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Event Details
Wednesday, May 31, 2017
08:30 AM - 12:00 PM
Dale Carnegie Training Center
291 Independence Boulevard/Pembroke Four -Suite 515
Virginia Beach, Virginia 23462-5473
United States
7574901611
Customer service managers are often so busy putting out fires that they can't seem to take the time to solve the root causes of barriers to their service teams. If you continue to focus on the most pressing need of the day, you will never be able to lead your service teams effectively. Good managers take the time to resolve recurring issues, and use the collective power of the team to make life easier for everyone.
 
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Event Details
Wednesday, June 28, 2017
08:30 AM - 12:00 PM
Infotec Dale Carnegie
100 Constitution Dr
Virginia Beach, Virginia 23462
United States
7574901611
You’re probably In today’s digital age, a new form of team working has emerged. The growth of low-cost telecoms, such as email and instant messaging, and the increased accessibility of internet connectivity allows team members to work remotely from home or satellite offices.
Being an effective virtual leader requires the ability to build trust and camaraderie, to establish clear behavioral expectations, and to remotely resolve conflict and coach for performance improvement.
 
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100 Constitution Drive, Virginia Beach, VA 23462-5473, US
P:757-490-1611 Toll Free: 800-720-9185

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