Igniting Workplace Enthusiasm
 
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Events

Tuesday, January 16, 2018
  • Critical Thinking (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, January 16, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    One of the greatest challenges organizations face is fostering innovation while still practicing critical thinking and logical decision-making. The Critical Thinking Process guides us through all the phases of generating and evaluating new ideas, and can help organizations solve problems using rational thought and logical decision-making.
     
Monday, February 12, 2018
  • How to Build Trust, Credibility and Respect (08:30 AM - 12:00 PM)
    Event Details
    Monday, February 12, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Register today and begin building high-trust, high-performance environment tomorrow.
     
Monday, March 12, 2018
  • Creating a Customer Service Organization (08:30 AM - 12:00 PM)
    Event Details
    Monday, March 12, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Loyal customers. They’re the engine of every business. Yet how do companies equip employees to perform their role of winning and retaining customers? Of figuring out customer priorities? Of applying tested strategies to foster enduring relationships? Dale Carnegie Training® brings companies the right tools to cultivate valued, lasting customers
     
Monday, March 19, 2018
  • Critical Thinking (08:00 AM - 04:00 PM)
    Event Details
    Monday, March 19, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    11820 Fountain Way
    Newport News, Virginia 23606
    United States
    757-490-1611
    One of the greatest challenges organizations face is fostering innovation while still practicing critical thinking and logical decision-making. The Critical Thinking Process guides us through all the phases of generating and evaluating new ideas, and can help organizations solve problems using rational thought and logical decision-making.
     
Tuesday, March 20, 2018
  • Influencing and Negotiation (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, March 20, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    11820 Fountain Way
    Newport News, Virginia 23606
    United States
    757-518-9100
    This one-day seminar is focused on developing your ability to use all-win negotiation skills and your ability to influencing people and facilitate constructive, positive relationships. It will provide you the insights into your own personality and into how you react when you must deal with differences of opinion surrounding your "hot buttons."
     
Thursday, May 17, 2018
  • How to Win Cooperation and Influence People (08:30 AM - 12:00 PM)
    Event Details
    Thursday, May 17, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-5189-100
    At this dynamic one-day seminar you will learn to use Dale Carnegie's human relations principles made famous in How to win Friends and Influence People - to make people glad to do what you want to do. This is not a seminar in how to manipulate people. Rather it shows you how to:

    • Build trust in the workplace
    • Create a collaborative work environment
    • Get buy-in because employees support directions
    they help create
     
Monday, June 11, 2018
  • Customer Service: The Good, The Bad, The Ugly (08:30 AM - 12:00 PM)
    Event Details
    Monday, June 11, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    There are two aspects of complaints: emotional and rational. Resolving complaints requires dealing with both by clarifying complaints,
    lowering anxiety for both parties, using practical guidelines, and applying a process that deals with both emotional and rational factors to build even stronger customer relationships.
     
Tuesday, June 26, 2018
  • Influencing and Negotiation (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, June 26, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    This one-day seminar is focused on developing your ability to use all-win negotiation skills and your ability to influencing people and facilitate constructive, positive relationships. It will provide you the insights into your own personality and into how you react when you must deal with differences of opinion surrounding your "hot buttons."
     
Wednesday, July 11, 2018
  • Nuts "n" Bolts Leadership (08:30 AM - 12:00 PM)
    Event Details
    Wednesday, July 11, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Your success - your very job itself - depends upon motivation! It's a critical component of leadership...something deserving of your constant attention and focus. You can create conditions where employees want to be motivated and therefore motivate themselves.
     
Thursday, August 16, 2018
  • How to Create an Enthusiastic Work Environment (08:30 AM - 12:00 PM)
    Event Details
    Thursday, August 16, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    This new morning seminar will show you how to use Dale Carnegie’s proven ways to prevent the naysayers, whiners and downers from robbing you and your group of the energy to succeed.

     
Monday, September 10, 2018
  • What's Your Front Desk Face (08:30 AM - 12:00 PM)
    Event Details
    Monday, September 10, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Rapport-building starts from our first contact with our customer. Actions that we take in the earliest stages of the selling process tell the customer a great deal about our temperament, organizational skills, and commitment to follow-through.
     
Monday, December 10, 2018
  • Turn Customers into Loyal Fans: Part 1 (08:30 AM - 12:00 PM)
    Event Details
    Monday, December 10, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    This seminar will provide tools and techniques to transform your front line staff into world class motivated performers and capture customer loyalty.
     
 
 

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