Igniting Workplace Enthusiasm
 
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Events

Tuesday, January 16, 2018
  • Critical Thinking (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, January 16, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    One of the greatest challenges organizations face is fostering innovation while still practicing critical thinking and logical decision-making. The Critical Thinking Process guides us through all the phases of generating and evaluating new ideas, and can help organizations solve problems using rational thought and logical decision-making.
     
Tuesday, February 06, 2018
  • Conflict Management (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, February 06, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    People often contribute to team dysfunction without being aware of their negative behavior or knowing how to address these behaviors in others. Dealing with difficult people starts with identifying disruptive actions, understanding the dynamics and stages of group reactions, and addressing issues with candor and tact.
     
Thursday, February 08, 2018
  • Dale Carnegie Course (05:00 PM - 08:30 PM)
    Event Details
    Thursday, February 08, 2018
    05:00 PM - 08:30 PM
    Sentara CarePlex Hospital
    3000 Coliseum Drive
    First Floor Conference Rooms
    Hampton , Virginia 23666
    United States
    757-518-9100
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
Monday, February 12, 2018
  • How to Build Trust, Credibility and Respect (08:30 AM - 12:00 PM)
    Event Details
    Monday, February 12, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Register today and begin building high-trust, high-performance environment tomorrow.
     
Tuesday, February 13, 2018
  • Dale Carnegie Course (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, February 13, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    11820 Fountain Way
    Newport News, Virginia 23606
    United States
    757-518-9100
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
Monday, March 12, 2018
  • Creating a Customer Service Organization (08:30 AM - 12:00 PM)
    Event Details
    Monday, March 12, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Loyal customers. They’re the engine of every business. Yet how do companies equip employees to perform their role of winning and retaining customers? Of figuring out customer priorities? Of applying tested strategies to foster enduring relationships? Dale Carnegie Training® brings companies the right tools to cultivate valued, lasting customers
     
Wednesday, March 14, 2018
  • Dale Carnegie Course (06:00 PM - 09:30 PM)
    Event Details
    Wednesday, March 14, 2018
    06:00 PM - 09:30 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
Monday, March 19, 2018
  • Critical Thinking (08:00 AM - 04:00 PM)
    Event Details
    Monday, March 19, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    11820 Fountain Way
    Newport News, Virginia 23606
    United States
    757-490-1611
    One of the greatest challenges organizations face is fostering innovation while still practicing critical thinking and logical decision-making. The Critical Thinking Process guides us through all the phases of generating and evaluating new ideas, and can help organizations solve problems using rational thought and logical decision-making.
     
Tuesday, March 20, 2018
  • Influencing and Negotiation (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, March 20, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    11820 Fountain Way
    Newport News, Virginia 23606
    United States
    757-518-9100
    This one-day seminar is focused on developing your ability to use all-win negotiation skills and your ability to influencing people and facilitate constructive, positive relationships. It will provide you the insights into your own personality and into how you react when you must deal with differences of opinion surrounding your "hot buttons."
     
Friday, March 23, 2018
  • Team Building (08:00 AM - 04:00 PM)
    Event Details
    Friday, March 23, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Creating alignment and purpose in a team helps promote action, focus, and direction. Teams need to work together to identify and work by the values, vision, and guiding principles that build successful teamwork.
     
Tuesday, March 27, 2018
  • Developing Others (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, March 27, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    The central role of leadership is communication. In order to inspire, energize, and organize the efforts of a team, leaders need to communicate through listening, facilitating, and speaking. Leaders not only communicate their message, they are their message, by their preparedness, enthusiasm, skill, and confidence.
     
Monday, May 14, 2018
  • Strictly Business: The Dale Carnegie Immersion Seminar (08:00 AM - 04:00 PM)
    Event Details
    Monday, May 14, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    11820 Fountain Way
    Newport News, Virginia 23606
    United States
    757-518-9100
    This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.
     
Thursday, May 17, 2018
  • How to Win Cooperation and Influence People (08:30 AM - 12:00 PM)
    Event Details
    Thursday, May 17, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-5189-100
    At this dynamic one-day seminar you will learn to use Dale Carnegie's human relations principles made famous in How to win Friends and Influence People - to make people glad to do what you want to do. This is not a seminar in how to manipulate people. Rather it shows you how to:

    • Build trust in the workplace
    • Create a collaborative work environment
    • Get buy-in because employees support directions
    they help create
     
Monday, June 11, 2018
  • Customer Service: The Good, The Bad, The Ugly (08:30 AM - 12:00 PM)
    Event Details
    Monday, June 11, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    There are two aspects of complaints: emotional and rational. Resolving complaints requires dealing with both by clarifying complaints,
    lowering anxiety for both parties, using practical guidelines, and applying a process that deals with both emotional and rational factors to build even stronger customer relationships.
     
Monday, June 18, 2018
  • Strictly Business: The Dale Carnegie Immersion Seminar (08:00 AM - 04:00 PM)
    Event Details
    Monday, June 18, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.
     
Tuesday, June 26, 2018
  • Influencing and Negotiation (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, June 26, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    This one-day seminar is focused on developing your ability to use all-win negotiation skills and your ability to influencing people and facilitate constructive, positive relationships. It will provide you the insights into your own personality and into how you react when you must deal with differences of opinion surrounding your "hot buttons."
     
Monday, July 02, 2018
  • Dale Carnegie Course (05:00 PM - 08:30 PM)
    Event Details
    Monday, July 02, 2018
    05:00 PM - 08:30 PM
    Sentara CarePlex Hospital
    3000 Coliseum Drive
    First Floor Conference Rooms
    Hampton, Virginia 23666
    United States
    757-518-9100
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
Tuesday, July 03, 2018
  • Conflict Management (08:00 AM - 04:00 PM)
    Event Details
    Tuesday, July 03, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    People often contribute to team dysfunction without being aware of their negative behavior or knowing how to address these behaviors in others. Dealing with difficult people starts with identifying disruptive actions, understanding the dynamics and stages of group reactions, and addressing issues with candor and tact.
     
Wednesday, July 11, 2018
  • Nuts "n" Bolts Leadership (08:30 AM - 12:00 PM)
    Event Details
    Wednesday, July 11, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Your success - your very job itself - depends upon motivation! It's a critical component of leadership...something deserving of your constant attention and focus. You can create conditions where employees want to be motivated and therefore motivate themselves.
     
Wednesday, July 18, 2018
  • Developing Others (08:00 AM - 04:00 PM)
    Event Details
    Wednesday, July 18, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Coaching is a major responsibility of every manager, and for many people, it can be a major challenge. Managers need to be able to maintain performance standards, be certain people are following policies and procedures and hit individual and team targets. And you have to do all of this through other people.
     
Monday, August 13, 2018
  • Strictly Business: The Dale Carnegie Immersion Seminar (08:00 AM - 04:00 PM)
    Event Details
    Monday, August 13, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    11820 Fountain Way
    Newport News, Virginia 23606
    United States
    757-518-9100
    This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.
     
Thursday, August 16, 2018
  • How to Create an Enthusiastic Work Environment (08:30 AM - 12:00 PM)
    Event Details
    Thursday, August 16, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    This new morning seminar will show you how to use Dale Carnegie’s proven ways to prevent the naysayers, whiners and downers from robbing you and your group of the energy to succeed.

     
  • Dale Carnegie Course (04:00 PM - 07:30 PM)
    Event Details
    Thursday, August 16, 2018
    04:00 PM - 07:30 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
     
Monday, August 27, 2018
  • Team Building (08:00 AM - 04:00 PM)
    Event Details
    Monday, August 27, 2018
    08:00 AM - 04:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Creating alignment and purpose in a team helps promote action, focus, and direction. Teams need to work together to identify and work by the values, vision, and guiding principles that build successful teamwork.
     
Monday, September 10, 2018
  • What's Your Front Desk Face (08:30 AM - 12:00 PM)
    Event Details
    Monday, September 10, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    Rapport-building starts from our first contact with our customer. Actions that we take in the earliest stages of the selling process tell the customer a great deal about our temperament, organizational skills, and commitment to follow-through.
     
Monday, December 10, 2018
  • Turn Customers into Loyal Fans: Part 1 (08:30 AM - 12:00 PM)
    Event Details
    Monday, December 10, 2018
    08:30 AM - 12:00 PM
    Infotec Dale Carnegie
    100 Constitution Drive
    Virginia Beach, Virginia 23462-5473
    United States
    757-518-9100
    This seminar will provide tools and techniques to transform your front line staff into world class motivated performers and capture customer loyalty.
     
 
 

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